Angie Chua from Bobo Design Studio discusses blending e-commerce with a physical presence to cultivate loyalty and build direct customer connections.
Angie Chua from Bobo Design Studio discusses blending e-commerce with a physical presence to cultivate loyalty and build direct customer connections.
Tim Peter discusses the shift toward direct customer relationships, leveraging first-party data, CRM, and personalized content in an AI-driven landscape.
Matviy Matviyenko explores how to build customer trust and long-term relationships on Shopify, moving away from purely transactional interactions.