Brand Trust And Loyalty

Answer

PwC’s Barbra Bukovac explains how the pandemic shifted consumer-business relationships and identifies the core drivers for building and maintaining trust.

Source: 250. The impact of consumer trust and how to build it on Retail Gets Real.

Top episodes

1. 1. 250. The impact of consumer trust and how to build it

   Retail Gets Real

   PwC’s Barbra Bukovac explains how the pandemic shifted consumer-business relationships and identifies the core drivers for building and maintaining trust.

2. 2. How Sephora and BuzzFeed Close the Trust Gap

   Retail Remix

   Margot Bloomstein discusses strategies used by brands like Sephora and Timberland to win and keep customer trust through content and UX.

3. 3. The Path to Success: Delivering on Promises (with Lewis Howes) Pt.2 - | Ep 642

   The Game with Alex Hormozi

   Alex Hormozi and Lewis Howes discuss the significance of establishing trust and loyalty through consistent delivery on promises.

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