Jess Cervallon of Feastables discusses how to build a brand identity and community by leveraging customer experience strategies borrowed from the SaaS world.
Jess Cervallon of Feastables discusses how to build a brand identity and community by leveraging customer experience strategies borrowed from the SaaS world.
Ian and Mark Hammersley discuss strategic levers for ecommerce growth, focusing on identifying the next big opportunity through brand building and journey mapping.
Jessica Strelioff and Danielle LaRoy of Goodside Studio explain how to turn an ecommerce brand into a 'beloved icon' through design and community.