Brand Building Through Cx

Top 3 podcast episodes answering this question on AskThePods · building brand through customer experience.

Answer

Ian and Mark Hammersley discuss strategic growth levers, focusing on brand building and mapping the customer journey to find new opportunities.

Source: Ecommerce: Finding Your Next Big Thing on Ecommerce: The Hammersley Brothers.

Top episodes

  1. 1. Ecommerce: Finding Your Next Big Thing

    Ecommerce: The Hammersley Brothers

    Ian and Mark Hammersley discuss strategic growth levers, focusing on brand building and mapping the customer journey to find new opportunities.

  2. 2. Ep 298: Jess Cervallon from Feastables: What CPG Can Learn from SaaS about CX

    DTC Podcast

    Jess Cervallon from Feastables explains how to leverage CX and community to build a powerhouse CPG brand, drawing parallels from the SaaS world.

  3. 3. How Two Founders Turned Curation Into a Competitive Edge

    Shopify Masters

    The founders of Goodee discuss how they built a global marketplace by prioritizing purpose-driven design and a high-quality customer experience.

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