B2b Customer Experience

Answer

Björn Radde of T-Systems discusses how digital transformation and improved customer experience (CX) drive growth in complex B2B environments.

Source: [Greatest Hits] Digitalising eCom Ops and Customer Experience with Björn Radde, T-Systems International on The eCom Ops Podcast.

Top episodes

1. 1. [Greatest Hits] Digitalising eCom Ops and Customer Experience with Björn Radde, T-Systems International

   The eCom Ops Podcast

   Björn Radde of T-Systems discusses how digital transformation and improved customer experience (CX) drive growth in complex B2B environments.

2. 2. S05 EP47: The Go-to-Market Strategy that Grew Bootstrapped Swag.com to $10M+ in 3 years

   2X eCommerce Podcast

   The story of how Swag.com reached $10M by creating a B2B buying experience that feels like a seamless B2C/retail journey.

3. 3. Digitalising eCom Ops and Customer Experience with Björn Radde, Head of Digital Marketing & VP of Digital Experience at T-Systems International

   The eCom Ops Podcast

   An in-depth look at digitizing operations and the customer journey within large-scale B2B organizations.

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