Automated Customer Service

Answer

Kunle Campbell explains how to transform operations into a profit center by automating customer service tasks like FAQs and order tracking.

Source: Turning Operations into a Profit Center → Kunle Campbell on 2X eCommerce Podcast.

Top episodes

1. 1. Turning Operations into a Profit Center → Kunle Campbell

   2X eCommerce Podcast

   Kunle Campbell explains how to transform operations into a profit center by automating customer service tasks like FAQs and order tracking.

2. 2. Bonus: Monos' Mike Wu on Scaling Customer Service with AI

   DTC Podcast

   Mike Wu from Monos discusses scaling customer service specifically through the use of AI and offshore support.

3. 3. 335. Is AI the Future of Marketing? Winning Customer Trust in the Age of Automation

   eCommerce Badassery

   Jessica Totillo Coster digs into the rise of AI in customer service, discussing its benefits for 24/7 support and the risks of losing brand trust.

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