Automated Customer Service

Answer

CEO of eDesk Gareth Cummings discusses how AI-powered customer support helpdesks help eCommerce brands improve customer experience and drive growth.

Source: Driving Profits Through Customer Service with eDesk’s Gareth Cummings on eCommerce MasterPlan.

Top episodes

1. 1. Driving Profits Through Customer Service with eDesk’s Gareth Cummings

   eCommerce MasterPlan

   CEO of eDesk Gareth Cummings discusses how AI-powered customer support helpdesks help eCommerce brands improve customer experience and drive growth.

2. 2. AI-Powered Customer Service: How Gladly Helps Brands Like Rothy's Deliver Empathy At Scale

   eCommerce Fastlane

   Gladly's Austin Reece discusses AI-powered customer service that balances automated efficiency with empathy for brands like Rothy's.

3. 3. Easier, Better Customer Service Using AI | Ray Nolan | eDesk | Bonus Episode

   Honest Ecommerce

   Ray Nolan from eDesk shares insights on maximizing AI for customer support and automating workflows to achieve happier customers with less effort.

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