Automated Customer Service

Answer

Kunle Campbell explores turning operations into profit centers, specifically highlighting how to automate customer service tasks.

Source: Turning Operations into a Profit Center → Kunle Campbell on 2X eCommerce Podcast.

Top episodes

1. 1. Turning Operations into a Profit Center → Kunle Campbell

   2X eCommerce Podcast

   Kunle Campbell explores turning operations into profit centers, specifically highlighting how to automate customer service tasks.

2. 2. Bonus: Monos' Mike Wu on Scaling Customer Service with AI

   DTC Podcast

   Mike Wu from Monos discusses scaling customer service specifically through the lens of AI and automation.

3. 3. 335. Is AI the Future of Marketing? Winning Customer Trust in the Age of Automation

   eCommerce Badassery

   Explores the role of AI in customer service, weighing efficiency gains against the risk of losing human trust.

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