Focuses on how AI in customer support can go beyond cost reduction to drive product strategy and revenue for Shopify brands.
Focuses on how AI in customer support can go beyond cost reduction to drive product strategy and revenue for Shopify brands.
Mike Wu from Monos explains how to scale customer service and optimize customer experience (CX) using AI automation.
Steve Hutt and Austin Reece (Gladly) discuss AI-powered customer service that balances efficiency with empathy at scale.