Ai In Customer Experience

Answer

Katie Himes (Payne Glasses) and Mike de la Cruz (iAdvize) discuss using AI to enhance CX and optimize website performance through data-driven strategies.

Source: Bonus: How Payne Glasses Enhances Their Customer Experience with iAdvize AI (Listen and get a FREE Pair of glasses!) on DTC Podcast.

Top episodes

1. 1. Bonus: How Payne Glasses Enhances Their Customer Experience with iAdvize AI (Listen and get a FREE Pair of glasses!)

   DTC Podcast

   Katie Himes (Payne Glasses) and Mike de la Cruz (iAdvize) discuss using AI to enhance CX and optimize website performance through data-driven strategies.

2. 2. AI-Powered Customer Service: How Gladly Helps Brands Like Rothy's Deliver Empathy At Scale

   eCommerce Fastlane

   Austin Reece from Gladly joins the show to explain how brands like Rothy's combine AI with human empathy to scale customer service operations.

3. 3. S16 E10: Practical AI for Brands

   Limited Supply

   A panel from the Ecom AI Summit featuring leaders from Unilever and Jones Road Beauty discusses practical AI applications for CX and personalization.

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