Ai In Customer Experience

Answer

Mike de la Cruz (iAdvize) and Katie Himes (Payne Glasses) discuss how AI transforms CX and improves service metrics through data-driven A/B testing.

Source: Bonus: How Payne Glasses Enhances Their Customer Experience with iAdvize AI (Listen and get a FREE Pair of glasses!) on DTC Podcast.

Top episodes

1. 1. Bonus: How Payne Glasses Enhances Their Customer Experience with iAdvize AI (Listen and get a FREE Pair of glasses!)

   DTC Podcast

   Mike de la Cruz (iAdvize) and Katie Himes (Payne Glasses) discuss how AI transforms CX and improves service metrics through data-driven A/B testing.

2. 2. Bonus: Monos' Mike Wu on Scaling Customer Service with AI

   DTC Podcast

   Mike Wu from Monos discusses scaling high-touch customer experience in the luggage industry using Zowie AI and managing AI training.

3. 3. AI-Powered Customer Service: How Gladly Helps Brands Like Rothy's Deliver Empathy At Scale

   eCommerce Fastlane

   Austin Reece from Gladly explains how AI-powered customer service helps brands like Rothy's deliver empathy at scale and drive revenue.

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