Explores how AI helps brands like Rothy's deliver scalable, empathetic customer service and turn support interactions into sales opportunities.
Explores how AI helps brands like Rothy's deliver scalable, empathetic customer service and turn support interactions into sales opportunities.
Focuses on the evolution of AI agents for DTC brands, automating complex tasks like warranty replacements and proactive support.
Mike Wu of Monos shares the journey of scaling customer service using Zowie AI, focusing on training and managing AI for high-touch industries.