Kurt Elster is the founder of Ethercycle, a boutique Shopify consultancy, and host of The Unofficial Shopify Podcast, one of the platform's most downloaded shows.[1][2][8]
Host of
Top questions Kurt Elster answered
What's the best customer loyalty through community for ecommerce? The strongest consensus is that effective community-building for loyalty is not about transactional points programs, but about fostering a genuine culture of connection. It requires a shift from chas…