Chase Dimond

Co-Founder and Partner · Structured Agency

Podcast guest · Cited in 4 answers

About

Chase Dimond is a renowned email marketer specializing in ecommerce, serving as Co-Founder of Structured Agency, a top email marketing agency launched in June 2018. His team has generated over $200 million in email-attributable revenue for clients.

Host of

Top questions Chase Dimond answered

• How can I reduce the number of "where is my order" (WISMO) support tickets?
  Reducing "where is my order" tickets means moving beyond reactive support. It's a symptom of customer anxiety caused by a lack of information. The best brands prevent these questions by proactively c…
• What's the best customer loyalty through conversation for ecommerce?
  The best conversational loyalty strategy isn't about having a chatbot, but about creating systems where it's easy and rewarding for a customer to hit 'reply.' It's about turning one-way marketing cha…
• How do I use AI in social media marketing for ecommerce?
  The biggest change in using AI for social media marketing is its shift from a simple content generator to a predictive engine. It can now identify your best future customers in real-time from their f…

Signature topics

• Ecommerce Email Marketing — Strategies for growing and scaling online stores using specialized email flows and campaigns.
• Email Automation and Flows — Techniques for automating customer engagement through welcome series and subscriber enrichment.
• Cold Email Outreach — Using cold email strategies to acquire users and scale products.
• Overcoming Email Send Fears — He excels in teaching ecommerce owners to confidently launch high-performing email campaigns without worrying about customer annoyance.
• Scaling Email Agencies — As co-founder of Structured Agency, he demonstrates expertise in building agencies that handle hundreds of millions of emails.

Notable achievements

• Generated over $200 million in email attributable revenue for clients
• Grew email list from 0 to 500K subscribers in 10 months
• Featured in Forbes, Entrepreneur, and Business Insider
• Generated over $200 million in email revenue for clients
• Released comprehensive Ecommerce Email Marketing Course with over 2,000 purchases

Links

Website · LinkedIn · Twitter / X