Ecommerce Conversations artwork

Zimini.com's Robert Carlton

Ecommerce Conversations · with Robert Carlton · May 14, 2014 · 14 min

Summary

This episode with Robert Carlton of Zimini.com, though from 2014, offers evergreen insights into leveraging digital couponing and promotion platforms for highly targeted marketing. Ecommerce operators can learn how to precisely reach customers based on demographics, geography, and declared interests, moving beyond generic advertising to boost conversion rates and reduce marketing waste.

Key takeaways

Themes

customer segmentationdigital promotionsmarketing roitargeted marketing

Topics covered

demographic targetingdigital couponing strategiesgeographic targetinginterest-based targetingmeasuring campaign roiomnichannel retail promotionspersonalized marketing

Episode description

Zimini offers a digital couponing and promotion platform to provide merchants and marketers with a robust set of geographic, demographic and interest-based targeting tools. If you’re an online or brick-and-mortar retailer who wants to offer a product coupon, a product like Zimini could be the answer. Consumers select a variety of personal interests (e.g., Italian food, dogs, travel, etc.), and Zimini allows a merchant the ability to target specific customers based on the criteria the consumer...

Frequently asked about this episode

What does this episode say about customer segmentation?
Implement interest-based targeting to move beyond generic promotions; utilize customer-declared interests to ensure offers are relevant to specific customer segments.
What does this episode say about digital promotions?
Leverage geographic and demographic targeting to localize promotions, increasing their effectiveness for both online and brick-and-mortar operations.
What does this episode say about marketing roi?
Focus on measuring ROI for all promotional campaigns, using targeted platforms to track key metrics and optimize for increased profitability and reduced marketing spend.
What does this episode say about targeted marketing?
Consider how digital couponing platforms can serve as a bridge between online and offline customer touchpoints, creating an omnichannel promotional strategy.

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