Why the Last Mile Is Your First Impression with Sheila Berry

The eCom Ops Podcast · December 8, 2025 · 31 min

Summary

In this episode, Sheila Berry, CRO at UniUni and former Shopify executive, joins Norbert Strappler to unpack what real innovation looks like in eCommerce, and why the delivery experience defines your brand as much as your product does.

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