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Why Quizzes Increase Conversion Rates On Shopify | #114 Tom Coburn

Ecommerce Coffee Break · with Tom Coburn · October 6, 2022 · 18 min

Summary

For Shopify merchants looking to boost engagement and conversions, interactive quizzes offer a powerful solution. This episode reveals how strategically designed quizzes not only personalize the customer journey and recommend relevant products but also gather valuable zero-party data, preparing brands for a cookie-less future.

Key takeaways

Themes

conversion rate optimizationcustomer engagementdata strategypersonalization

Topics covered

average order value (aov)cookie-less futureemail list buildinginteractive quizzesno-code platformspersonalized product recommendationsshopify conversion strategieszero-party data

Episode description

This episode features a conversation with Tom Coburn, the founder and CEO of Jebbit.com. We discuss how quizzes can be used to increase engagement, conversions, and revenue. Tom has been named one of Forbes 30 Under 30 and Jebbit has been named one of the Top 25 Most Promising Companies in the World by CNBC. Tom is also co-founded two nonprofits: The Enjoy Life Leadership Academy, focusing on youth leadership empowerment, and the Soaring Startup Circle, helping Boston College entrepreneurs l...

Frequently asked about this episode

What does this episode say about conversion rate optimization?
Implement short, engaging quizzes (1-2 minutes, ~5 questions) to cater to short attention spans and achieve high completion rates (average 85%).
What does this episode say about customer engagement?
Utilize quizzes for personalized product recommendations, mimicking an in-store 'white glove' service to increase conversion rates and average order value (AOV).
What does this episode say about data strategy?
Integrate quiz data (including emails and preferences) with existing marketing platforms (e.g., Klaviyo, Salesforce Marketing Cloud) to action insights and build a robust customer database.
What does this episode say about personalization?
Leverage no-code quiz builders with templates and drag-and-drop functionality to easily create on-brand interactive experiences without technical expertise.
What does this episode say about conversion rate optimization?
Design quizzes to collect zero-party data (customer interests, preferences, motivations) directly, providing a sustainable data strategy in anticipation of third-party cookie deprecation.

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