Retail Remix artwork

What You're Getting Wrong About Retail’s Reinvention

Retail Remix · with Andrew Smith · March 15, 2021 · 46 min

Summary

This episode debunks common myths about post-COVID retail, offering a clear vision for the future of the industry. It highlights key trends and technologies poised for success and provides actionable strategies for retail leaders to overcome cultural barriers that stifle innovation. Learn how to truly reinvent your retail business by understanding what really matters in a rapidly evolving landscape.

Key takeaways

Themes

retail & omnichannelfounder & leadershipai & automation

Topics covered

post-covid retail mythsretail innovation strategyovercoming innovation barriersretail technology trendsomnichannel customer experience

Episode description

This week’s episode is brought to you by Podium. The pandemic has accelerated retail’s latest reinvention. While the news cycle is churning out new ideas, predictions and perspectives about this reinvention, Andrew Smith, Co-Founder of ThinkUncommon, believes folks are getting a lot wrong. Andrew and his fellow co-founder Gareth Jude tackle these myths and misconceptions head on with their new book, Retail Innovation Reframed. During this episode, Andrew sits down with Alicia to dig into their final opus, touching on: The top myths about post-COVID retail; The trends and tech that will rise to the top amid recovery; and How retail leaders can tackle the cultural issues that make innovation projects fall flat RELATED LINKS Learn more about ThinkUncommon Buy a copy of Retail Innovation Reframed Follow Andrew on LinkedIn Thanks to our sponsor, Podium! Retailers know that it doesn’t matter how great your website is if people can’t find it. Podium helps you get found and chosen by making it easy to get reviews from your happiest customers — just by sending a simple review request through text. Learn more at <a href="https://www.podium.com/retail/?utm_campaign=retail-touchpoints_podcast-03-15-21&utm_medium=radio&utm_source=podcast&u

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Frequently asked about this episode

What does this episode say about retail & omnichannel?
Identify and challenge common misconceptions about post-pandemic retail to avoid misdirected strategies.
What does this episode say about founder & leadership?
Prioritize investing in technologies and trends that address genuine consumer shifts and operational efficiencies, rather than fads.
What does this episode say about ai & automation?
Address internal cultural issues proactively to ensure innovation projects gain traction and succeed.
What does this episode say about retail & omnichannel?
Focus on creating a seamless omnichannel experience that integrates physical and digital touchpoints effectively.
What does this episode say about retail & omnichannel?
Embrace agility and adaptability in business models to respond quickly to evolving market demands and consumer expectations.

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