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What Makes a Brand Meaningful? A Nine by Nine Report Retrospect

Future Commerce · July 10, 2020 · 40 min

Summary

This episode discusses what makes a brand meaningful, moving beyond generic advice to explore specific attributes that resonate with modern consumers. It introduces the "Nine by Nine" report, categorizing meaningful brands into nine trends, including the "CARLY" psychographic. This analysis offers actionable insights for ecommerce operators aiming to build beloved and impactful brands in a crowded market.

Key takeaways

Themes

brand & contentdtc strategycustomer retentionanalytics & attribution

Topics covered

meaningful brand definitionnine by nine reportcarly psychographicconsumer psychographicsbrand promiseearned media value (emv)brand assessment rubric

Episode description

What makes a brand meaningful? Future Commerce sought to answer this question in our recent report, Nine by Nine: 81 Brands Changing Our World. In this episode, Phillip & Brian sit down and reflect on the report and the categories included, and even talk about what is coming up in part two.

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Frequently asked about this episode

What does this episode say about brand & content?
Identify and cater to specific psychographics like CARLY (Can't Afford Real Life Yet) to deeply connect with nuanced consumer segments.
What does this episode say about dtc strategy?
Recognize that "meaningful" is subjective; understand what your target consumer, whether a Gen Z individual or a millennial, values most from a brand.
What does this episode say about customer retention?
A brand is a promise: consistently fulfill that promise to build trust and relevance. This applies to both consumer and B2B brands, especially in challenging dominant platforms like Amazon.
What does this episode say about analytics & attribution?
Prioritize substance over hype: look for "hidden gem" brands that exemplify trends rather than just those with venture capital backing or disruptive marketing.
What does this episode say about brand & content?
Utilize a structured rubric for brand assessment, weighing factors like outlook, relevance, audience/channel strategy, innovation, cultural currency, and earned media value to identify true meaningfulness.

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