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What does successful sustainability marketing look like in 2023? With Sustainable eCommerce's Giles Smith

eCommerce MasterPlan · with Giles Smith · 50 min

Summary

This episode cuts through the noise of "greenwashing" to define what authentic and effective sustainability marketing looks like for ecommerce brands in 2023. It unpacks the evolution of brand purpose, from basic statements to integrated, impactful initiatives, and introduces the critical concept of "Active Transparency." Listeners will gain a playbook-style understanding of how to communicate sustainability efforts authentically, build consumer trust, and drive profitable growth through genuine responsible practices.

Key takeaways

Themes

brand & contentdtc strategyconversion & cro

Topics covered

sustainability marketingpurpose 2.0active transparencygreenwashing avoidanceethical ecommercesustainable brand growth

Episode description

Giles Smith is the host of the Sustainable eCommerce Podcast and eCommerce coach helping sustainable brands to build and scale profitably. He’s been in eCommerce since 2015, co-founded one of Australia’s leading eCommerce marketing agencies, grown an 8 figures SaaS business…. AND created THREE online brands from scratch including a mid-7-figures brand with retailer distribution in SIXTEEN countries.He's recently undertaken a project to turn all he's learnt (and what's worked for some of the greatest sustainable eCommerce brands) into a Playbook you too can follow.We're sharing the tips and ideas from this playbook includingwhat shifting from Purpose 1.0 to Purpose 2.0 looks like AND the 3 layers of Active Transparency.There's both lots of inspiration AND great advice in this episodeWhether you're a 'sustainability-to-the-core' brand or an eCommerce business just looking to be better - you'll get a LOT of out this episode. promise.Learn more about Klaviyo >> https://ecmp.info/klaviyoFind out more about Treyd at https://ecmp.info/treyd &lt

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Frequently asked about this episode

What does this episode say about brand & content?
Shift from generic 'Purpose 1.0' statements to 'Purpose 2.0' by integrating measurable, impactful sustainability initiatives directly into your business model.
What does this episode say about dtc strategy?
Implement the '3 layers of Active Transparency' to credibly communicate your brand's sustainability journey, avoiding greenwashing and building deep customer trust.
What does this episode say about conversion & cro?
Utilize your sustainability efforts to differentiate your brand, foster genuine customer loyalty, and enhance profitability in a competitive market.
What does this episode say about brand & content?
Focus on communicating the tangible benefits and impact of your sustainable practices, demonstrating how they align with consumer values and contribute to a better future.
What does this episode say about brand & content?
Develop a clear strategy to balance profitability with your sustainability commitments, ensuring that ethical considerations are fundamental to your business operations rather than just a marketing add-on.

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