The Game with Alex Hormozi artwork

Watch This If You Own a Service Business | Ep 971

The Game with Alex Hormozi · with Cory · May 19, 2026 · 36 min

Summary

This episode provides a clear roadmap for service business owners looking to break through revenue plateaus. Alex Hormozi dissects an HVAC business stuck at $1.25M, revealing issues like underpricing and funnel leaks. He then outlines a systematic game plan covering pricing strategy, lead generation, customer reactivation, and affiliate programs, demonstrating how these interventions can lead to significant scaling and profit growth.

Key takeaways

Themes

dtc strategypaid acquisitionemail & smsfounder & leadership

Topics covered

service business growthpricing strategysales funnel optimizationcustomer reactivation campaignscross-platform retargetingaffiliate program strategy

Episode description

Download your free personalized $100M scaling roadmap in under 30 seconds: https://www.acquisition.com/roadmap?el=yt-alex-486r&htrafficsource=youtubeCory, the owner of an HVAC cleaning and ductwork business, was stuck at $1.25M in revenue, 38% margins, and $60K in debt. In this episode, Alex diagnoses exactly what's holding the business back, from mispriced services to a leaking funnel, and offers a systematic game plan to scale. One year later, Cory has scaled from $1.25M to $2.5M, nearly doubled lead flow, and is eyeing a second location.In this episode00:00 A review of Cory’s HVAC business04:37 Game plan and Cory’s position on the roadmap06:21 Pricing strategy: increasing prices for higher profits09:27 Ads and landing page optimization16:02 Reactivation emails, campaigns, and angles21:01 Cross-platform retargeting and email sequences24:00 Affiliate program strategy30:28 Recap of the action plan and a look at one-year resultsMore Value:Join The Live Scaling Workshop In Las Vegas: https://www.acquisition.com/o-vegasDownload your free personalized $100M scaling roadmap in under 30 seconds: https://www.acquisition.com/roadmap?el=yt-alex-486r&htrafficsource=youtubeDiscover The Easiest Business I Can Help You Start (Free Trial): https://www.skool.com/hormoziFree Books and Video Courses: <a href="https://www.acquisition.com/training"

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Frequently asked about this episode

What does this episode say about dtc strategy?
Implement value-based pricing: Don't be afraid to increase prices to reflect the true value of your services and improve profit margins, as demonstrated by the HVAC business's success after adjustment.
What does this episode say about paid acquisition?
Optimize your entire sales funnel: Identify and fix "leaks" in your lead generation and conversion process, from ad campaigns and landing pages to lead qualification and sales follow-up.
What does this episode say about email & sms?
Rethink customer reactivation: Utilize targeted email campaigns and special offers to re-engage past clients, turning them into repeat business and leveraging their loyalty.
What does this episode say about founder & leadership?
Diversify lead generation with affiliate programs: Structure a referral bonus system to incentivize existing customers, employees, or partners to bring in new business, expanding your reach cost-effectively.
What does this episode say about dtc strategy?
Employ cross-platform retargeting: Keep your brand top-of-mind by using digital advertising to re-engage website visitors and past customers across various online platforms to drive conversions.

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