Ecommerce Conversations artwork

Volusion COO On Platform Upgrade, Tips For Merchants

Ecommerce Conversations · with Clay Olivier · May 22, 2014 · 15 min

Summary

Dive into Volusion's platform evolution and glean direct insights from COO Clay Olivier on optimizing your online store. This episode delivers practical advice for merchants navigating the ever-changing ecommerce landscape, focusing on leveraging platform capabilities for growth and efficiency. Learn how to translate platform upgrades into tangible benefits for your business and improve core ecommerce metrics.

Key takeaways

Themes

business growth strategiescustomer experiencedigital marketinge-commerce platforms

Topics covered

conversion rate optimizationcustomer service in e-commercee-commerce best practicesseo for e-commercevolusion platform updateswebsite optimization

Episode description

Volusion is an early day hosted shopping cart platform that has grown to represent 18,000 online stores. The company has recently upgraded its platform and to explain those upgrades, among other ecommerce topics, we are joined by Volusion’s chief operating officer, Clay Olivier. He speaks with Practical Ecommerce’s Kerry Murdock.

Frequently asked about this episode

What does this episode say about business growth strategies?
Understand the strategic benefits of hosted e-commerce platforms like Volusion for scalability and reduced operational overhead.
What does this episode say about customer experience?
Implement strategies for optimizing website design and product merchandising to enhance user experience and drive conversions.
What does this episode say about digital marketing?
Prioritize customer service as a key differentiator in the competitive e-commerce landscape to foster loyalty and repeat business.
What does this episode say about e-commerce platforms?
Leverage platform-provided SEO tools and best practices to improve organic search visibility and attract more qualified traffic.
What does this episode say about business growth strategies?
Continuously adapt to emerging e-commerce trends and embrace digital transformation to stay competitive and meet evolving customer demands.

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