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United Sodas of America’s Marisa Zupan on the new DTC beverage playbook

Modern Retail Podcast · with Marisa Zupan · July 1, 2021 · 36 min

Summary

Marisa Zupan, co-founder and CEO of United Sodas of America, shares the unconventional playbook for launching a DTC beverage brand during a pandemic. The episode highlights their aggressive go-to-market strategy, including launching with 12 flavors and leveraging digital ads and PR for rapid awareness, ultimately leading to successful expansion into national retail. This is a must-listen for beverage and CPG entrepreneurs navigating explosive growth and omnichannel strategies.

Key takeaways

Themes

dtc strategybrand & contentretail & omnichannelsupply chain & operations

Topics covered

dtc beverage launchpandemic brand launchwide product assortment strategydigital advertising for cpgout-of-home advertisingpr for startupsretail expansion strategybroadline distribution partnersomnichannel strategysku proliferation

Episode description

It’s not easy launching a new brand -- and even harder doing it during a pandemic. But that’s what United Sodas of America did. The startup soda company hit U.S. shelves in 2020 and has been growing ever since. Co-founder and CEO Marisa Zupan joined the Modern Retail Podcast and talked about the past year’s trials and tribulations. When United Sodas launched in May of 2020, many stay at home orders were still in place. As a result, the company focused mainly on building out its online presence. Moreover, the brand launched with 12 different flavors. “We went in with open eyes knowing that that was a heavy lift,” Zupan said. But, it was a necessary risk to take, in her eyes. “If we wanted to create this brand that was all about variety, then we knew that we needed to make a decision about the product,” she said. “And we went to the extreme and said, okay, we’re going to do 12.” The company also tried to make as much of an initial splash as possible. At launch, Zupan garnered a fair amount of press -- with write-ups in outlets such as Fortune and Fast Company -- and went heavy on digital ads. This strategy worked, she said. “To be honest, the demand for us outpaced and our velocities outpaced the stock that we had,” said Zupan. The brand also ran a large out-of-home campaign last summer. “By the time that push was over,” said Zupan, “we actually ended up exceeding our sales goals based on what we wanted to spend.” Now, the focus is on keeping the momentum. While United Sodas started as DTC only its now expanding to retail nationally. It has focused on getting into local stores in large cities, including New York, Los Angeles and Dallas -- and is now working with broadline distribution partners to expand to retailers beyond those urban areas. Meanwhile, Zupan is thinking about ways to continue expanding both the company’s reach. That likely means increasing the SKU count beyond the 12 currently on the market. “We’ve been working behind the scenes on a product expansion

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Frequently asked about this episode

What does this episode say about dtc strategy?
Launching with a diverse product line (e.g., 12 SKUs) can create significant market splash and cater to variety-seeking consumers, despite operational complexities.
What does this episode say about brand & content?
Aggressive early marketing, combining digital ads, out-of-home campaigns, and securing prominent press, is crucial for rapidly building demand and brand recognition for new DTC brands.
What does this episode say about retail & omnichannel?
Successfully transitioning from a DTC-only model to national retail requires strategic distribution partnerships and a focused approach to expanding into new geographical markets.
What does this episode say about supply chain & operations?
Proactive inventory management and forecasting are critical when demand outpaces initial stock, especially for rapidly growing consumer goods.
What does this episode say about dtc strategy?
Leveraging early media coverage and strategic PR can significantly amplify brand reach and validate a new product in the market.

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