For US-based ecommerce merchants looking to expand globally, this episode provides a foundational understanding of ecommerce exporting. Ken Walsh from the US Department of Commerce illuminates the complexities of international sales, from tariffs and customs to shipping logistics and payment processing. He introduces a valuable guide and government resources to help businesses navigate these challenges and efficiently integrate exporting into their operations.
Key takeaways
Familiarize yourself with the US Department of Commerce's free PDF guide on ecommerce exporting to understand necessary operational changes for international sales.
Implement new data collection for products and customers, and specialized training for staff to comply with export laws and shipping regulations.
Clearly communicate landed costs (product price, shipping, insurance, taxes, tariffs) to international customers upfront to avoid surprises and refused shipments.
Explore third-party service providers like Bongo US or Global ShopX to automate tariff calculation and payment processing for international orders.
Leverage the US Commercial Service for expert guidance and local insights in target export markets, utilizing their domestic and international offices.
Many ecommerce merchants want to sell products to consumers in other countries. But the process is not as easy as selling domestically. The complexities can include tariffs, customs and export laws. But for United States’ based merchants, the U.S. Department of Commerce can help. That department has just published a free PDF guide to help merchants with export sales. And the official responsible for the guide is with us in this interview. He’s Ken Walsh, International Trade Specialist with th...
What does this episode say about supply chain & operations?
Familiarize yourself with the US Department of Commerce's free PDF guide on ecommerce exporting to understand necessary operational changes for international sales.
What does this episode say about finance & fundraising?
Implement new data collection for products and customers, and specialized training for staff to comply with export laws and shipping regulations.
What does this episode say about dtc strategy?
Clearly communicate landed costs (product price, shipping, insurance, taxes, tariffs) to international customers upfront to avoid surprises and refused shipments.
What does this episode say about supply chain & operations?
Explore third-party service providers like Bongo US or Global ShopX to automate tariff calculation and payment processing for international orders.
What does this episode say about supply chain & operations?
Leverage the US Commercial Service for expert guidance and local insights in target export markets, utilizing their domestic and international offices.
