Future Commerce
· with Kris Gösser
· February 24, 2023
· 49 min
Summary
Operational efficiency is no longer a bottleneck but a driver of innovation in ecommerce. This episode reveals how advances in logistics tech are transforming "teams of no" into "teams of yes," empowering retailers to mitigate risk, enhance customer experience, and embrace rapid technological change for future-proofing their businesses.
Key takeaways
The operations sector, once resistant to change, is now rapidly adopting digital solutions and becoming a key enabler of business innovation.
Cloud-centric technology offers significant advantages over on-premise solutions for speed and complexity, but wider adoption requires strategic, gradual implementation.
Retailers should prioritize malleable projects that integrate seamlessly with existing systems and platforms to achieve outsized impacts on specific business outcomes.
Conferences like Manifest showcase cutting-edge innovations in supply chain, offering a platform to discover new solutions and problem-solve.
NRF serves as a critical event for relationship building and maintaining existing partnerships, contrasting with newer shows focused on lead generation and emerging tech.
What about NRF and Manifest conferences prompted Kris Gösser to assert that a lot of the hardships in retail are behind us? What positive changes is he seeing in operations and logistics that will be a force for more of the right kinds of changes? And what can we learn from generational business models to futureproof in a technology-heavy, technology-centric industry? Listen now and join the discussion!
Frequently asked about this episode
What does this episode say about operations & logistics?
The operations sector, once resistant to change, is now rapidly adopting digital solutions and becoming a key enabler of business innovation.
What does this episode say about retail strategy?
Cloud-centric technology offers significant advantages over on-premise solutions for speed and complexity, but wider adoption requires strategic, gradual implementation.
What does this episode say about risk mitigation?
Retailers should prioritize malleable projects that integrate seamlessly with existing systems and platforms to achieve outsized impacts on specific business outcomes.
What does this episode say about technological innovation?
Conferences like Manifest showcase cutting-edge innovations in supply chain, offering a platform to discover new solutions and problem-solve.
What does this episode say about operations & logistics?
NRF serves as a critical event for relationship building and maintaining existing partnerships, contrasting with newer shows focused on lead generation and emerging tech.
