Future Commerce artwork

The Relatable Everyman

Future Commerce · with Jesse Lazarus, Orchid Bertelsen, Kris Gösser · September 7, 2023 · 18 min

Summary

This episode challenges the perception of "Everyman" brands, which, despite not being trendy, are foundational to daily life. It delves into why these reliable, accessible brands are often overlooked and how businesses can leverage authenticity and relatability to build trust and lasting customer loyalty, offering a fresh perspective on effective brand strategy beyond fleeting trends.

Key takeaways

Themes

brand & contentdtc strategycustomer retention

Topics covered

everyman brand archetypebrand authenticitybrand relatabilityconsumer loyaltybrand strategymass market branding

Episode description

Everyman brands may have amazing stories, great products, and incredible people behind them, but they aren't trendy. We do tend to forget how important they are and how different life would be without them. The Everyman is always within reach, always there for us. But this wasn't everyone's favorite result when taking the Archetypes quiz. Jesse Lazarus, Orchid Bertelsen, and Kris Gösser explain why their initial reaction to the Archetypes quiz result of “The Everyman” left them less than impressed and what they’ve come to think of themselves and brands in The Everyman category since then.

Frequently asked about this episode

What does this episode say about brand & content?
Re-evaluate your brand's archetype: Being an 'Everyman' brand (reliable, accessible, untrendy) isn't a weakness; it's a strength for building long-term trust and loyalty.
What does this episode say about dtc strategy?
Focus on authenticity and relatability: These are key drivers for Everyman brands to connect with consumers and establish enduring value.
What does this episode say about customer retention?
Don't chase every trend: Understand the difference between fleeting trends and building a truly dependable brand that resonates with a broad audience.
What does this episode say about brand & content?
Leverage accessibility: Ensure your products and services are consistently available and easy for your customers to integrate into their daily lives.
What does this episode say about brand & content?
Communicate your foundational value: Clearly articulate why your brand is essential and always there for your customers, highlighting its practical benefits and reliability.

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