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The Great American Mall Comeback - The Return of Mall Brands

Future Commerce · September 24, 2021 · 69 min

Summary

This episode dissects the surprising resurgence of traditional mall brands like GAP, Old Navy, and Athleta. It offers ecommerce operators a look into how established retailers are executing dramatic turnarounds through strategic brand partnerships, inclusive sizing initiatives, and a re-evaluation of the physical retail experience. This analysis provides valuable lessons for both DTC and traditional brands navigating competitive markets.

Key takeaways

Themes

retail & omnichannelbrand & contentdtc strategy

Topics covered

mall brand comebackbrand partnershipssize inclusivityathleta marketinggap turnaround strategynordstrom effect on malls

Episode description

Everything old is new again, including the once long-thought-dead GAP. The collective GAP brands (Old Navy, Athleta, GAP, and Banana Republic) have made a dramatic turnaround in the past 18 months, and we break down how they did it, and what we can expect in the future. Listen now!

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Frequently asked about this episode

What does this episode say about retail & omnichannel?
Strategic brand partnerships can revitalize a brand's image and cultural relevance, as seen with Kanye West and GAP, shifting perception from availability to scarcity.
What does this episode say about brand & content?
Investing in genuine inclusivity, like Old Navy's "Bodequality" campaign for size-inclusive clothing at a single price point, can drive significant comeback and resonate with modern consumers.
What does this episode say about dtc strategy?
Thoughtful partnerships, such as Athleta aligning with Simone Biles and Allyson Felix, enhance brand perception and tap into timely cultural conversations.
What does this episode say about retail & omnichannel?
The departure of an anchor store like Nordstrom can have a cascading negative effect on mall occupancy, highlighting the interconnectedness of physical retail ecosystems.
What does this episode say about retail & omnichannel?
The "mall comeback" isn't just about foot traffic, but about brands redefining their role and the physical space becoming a venue for new retail experiences and partnerships.

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