The Glossy Podcast artwork

The Collective Child's Sandra Makarem: Subscriptions are the next evolution of multi-brand retail

The Glossy Podcast · with Sandra Makarem · July 24, 2019 · 32 min

Summary

This episode features Sandra Makarem, founder of The Collective Child, who identified a gap in the market for luxury children's clothing subscriptions. Learn how her company curates high-end fashion for discerning moms, enabling them to 'try before you buy' and keep what they love. Discover her strategies for building a community and generating a 1,500-person waitlist through organic growth rather than paid marketing, offering a fresh perspective on evolving direct-to-consumer models.

Key takeaways

Themes

dtc strategysubscriptions & ltvbrand & contentfounder & leadership

Topics covered

luxury childrenswear subscriptioncurated shopping experienceorganic customer acquisitionniche market identificationmulti-brand retail evolutionbuilding waitlists without paid ads

Episode description

When Sandra Makarem was working in the buying department at Bloomingdale's, she began to see a discrepancy between shoppers' and retailers' behavior. So she decided to create The Collective Child. The Collective Child's model is similar to that of other clothing subscription companies: Subscribers share their preferences, they receive a curated selection of items to suit their needs, and then they keep what they want and send back what they don't. What makes The Collective Child unique is that it targets a very specific audience: moms wanting to buy luxury children's clothes. On this week's episode of The Glossy Podcast, Hilary Milnes sits down with The Collective Child's founder and CEO Sandra Makarem to discuss why she wanted to create a product for high-end moms, how important a unique curation is for a subscription business and how she grew a waitlist of 1,500 people without any paid marketing.

Related episodes

Frequently asked about this episode

What does this episode say about dtc strategy?
Identify niche markets with unmet needs by observing discrepancies in consumer behavior, as Sandra did at Bloomingdale's seeing a gap in luxury children's wear.
What does this episode say about subscriptions & ltv?
Prioritize unique, personalized curation in subscription models to differentiate from competitors and cater effectively to specific customer preferences.
What does this episode say about brand & content?
Leverage organic growth strategies like word-of-mouth and community building to acquire customers, proving paid marketing isn't always essential for initial traction.
What does this episode say about founder & leadership?
Focus on understanding and serving a specific demographic's unique needs, like high-end moms, to build a loyal customer base and strong brand identity.
What does this episode say about dtc strategy?
Consider subscription models not just for convenience, but as a way to redefine multi-brand retail, allowing customers to experience products hands-on before committing.

Listen