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Tapping into an under-served market with eCommerce Startup Tiwani Heritage

eCommerce MasterPlan · with Lola Cawood and Carol Lathbridge · 36 min

Summary

This episode features the co-founders of Tiwani Heritage, the UK's first retailer of recyclable synthetic hair extensions. They discuss how they identified and built a business around an underserved market with 100% biodegradable and plastic-free products, leveraging their Shopify store and marketplaces. It's a great listen for ecommerce operators looking to understand niche market penetration and sustainable brand building.

Key takeaways

Themes

dtc strategyshopify & ecommerce platformsbrand & contentsupply chain & operations

Topics covered

niche market identificationsustainable ecommercebiodegradable productsshopify sales strategymarketplace sellingethical brand buildingstartup challengescustomer acquisition for sustainable productseco-friendly beauty products

Episode description

Lola Cawood and Carol Lathbridge are the co-founders of Tiwani Heritage, the UK’s FIRST retailer of recyclable synthetic hair extensions. They sell their 100% biodegradable and plastic free products via their Shopify store and marketplaces. Founded in 2018, and launched in 2020 they are deep in startup land and have already helped over 400 customers in the UK.Learn more about Klaviyo >> https://ecmp.info/klaviyoYoast SEO, available on Shopify and WordPress for WooCommerce >> https://ecmp.info/yoast Learn more about the Nibble AI negotiation chatbot >> https://ecmp.info/nibble .This podcast uses the following third-party services for analysis: Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/ --- Download our ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits Get all the links and resources we mention and join our email list at https://ecmp.info Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode QandA on Spotify. Interested in being a Sponsor? go here: https://ecmp.info/sponsor Advertising Inquiries: https://redcircle.com/brands Privacy & Opt-Out: https://redcircle.com/privacy

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Frequently asked about this episode

What does this episode say about dtc strategy?
Niche market identification is crucial: Tiwani Heritage succeeded by identifying a gap for eco-friendly hair extensions, proving the viability of niche markets.
What does this episode say about shopify & ecommerce platforms?
Sustainable product development can be a strong USP: Offering 100% biodegradable and plastic-free products allowed Tiwani Heritage to differentiate and attract environmentally conscious consumers.
What does this episode say about brand & content?
Leverage both owned platforms and marketplaces: Tiwani Heritage's strategy of selling via their Shopify store and marketplaces maximizes reach and customer acquisition.
What does this episode say about supply chain & operations?
Building a brand around ethical products resonates with conscious consumers, demonstrating that sustainability can be a core marketing and sales driver.
What does this episode say about dtc strategy?
Early-stage startups can gain traction by focusing on clear values and unique product offerings; Tiwani Heritage served over 400 customers shortly after launch by doing so.

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