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Taking a jewellery site to $3m in 3 years on BigCommerce, and then exiting with Ashish Malhotra

eCommerce MasterPlan · with Ashish Malhotra · 41 min

Summary

Ashish Malhotra shares his journey of building an online jewelry business, Novadab.com, from humble beginnings to a $3 million exit in just three years. Learn how he leveraged deal sites, optimized email marketing, and built efficient systems to scale operations despite significant challenges like cash flow issues and inventory management, offering valuable lessons for ecommerce entrepreneurs on rapid growth and strategic exits.

Key takeaways

Themes

dtc strategyfinance & fundraisingsupply chain & operationsbrand & content

Topics covered

bigcommerce platformdeal site marketingemail list buildinginventory managementcash flow managementecommerce exit strategybootstrapping a businesscustomer service scaling

Episode description

Ashish Malhotra joins us to talk about how he took online jewellery website Novadab.com from launching from his spare bedroom to annual sales of $3million within just 3 years, then he sold it in a multi-million dollar exit.Find all the details at https://eCommerceMasterPlan.comSign up for a free Omnisend account at https://ecmp.info/Omnisend - Use code MASTERPLAN2022 to save 15% on paid plans when you need them.This podcast uses the following third-party services for analysis: Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/ --- Download our ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits Get all the links and resources we mention and join our email list at https://ecmp.info Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode QandA on Spotify. Interested in being a Sponsor? go here: https://ecmp.info/sponsor Advertising Inquiries: https://redcircle.com/brands Privacy & Opt-Out: https://redcircle.com/privacy

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Frequently asked about this episode

What does this episode say about dtc strategy?
Leverage deal sites strategically. Initially focus on platforms that provide customer data and email opt-ins to build your own audience, then explore larger sites like Zulily and Groupon for exponential growth, understanding the associated inventory and fulfillment risks.
What does this episode say about finance & fundraising?
Prioritize email marketing from day one. Capture emails from all customer touchpoints, including deal site redemptions, and build targeted campaigns to drive repeat purchases and direct revenue.
What does this episode say about supply chain & operations?
Implement lean, agile operations and be prepared to scale fulfillment rapidly. Start small and bootstrap, but be ready to invest in better shipping software, temporary staff, and organized inventory management as order volume increases.
What does this episode say about brand & content?
Transition from a corporate mindset to an entrepreneurial one by embracing risk and continuous learning. Malhotra highlights moving from a secure job to unfamiliar territory, learning by doing, and constantly adapting to challenges.
What does this episode say about dtc strategy?
Strategic exits are possible even with businesses built on high-volume, lower-margin sales. Focus on demonstrating consistent growth and profitability to attract buyers, even if the journey is challenging.

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