Supply Chain Crisis - Solved. Top eCommerce Operations Tips

eCommerce MasterPlan · with Ian Hammersley, Kelly Barner, Martin Heubel, Gavin Warwick, Sara Arthrell · 39 min

Summary

The supply chain crisis continues to challenge eCommerce. This episode offers practical strategies to mitigate disruptions, manage inventory, and maintain customer satisfaction. Learn how to optimize operations and build resilience in your supply chain to safeguard your online business.

Key takeaways

• Implement proactive demand forecasting and adjust stock levels to create strategic buffer stock.
• Diversify your supplier base and strengthen relationships with existing partners to ensure material availability.
• Optimize shipping routes and negotiate with carriers to minimize delays and control logistics costs.
• Improve customer communication by transparently updating them on potential delays to manage expectations.
• Leverage technology and tools for enhanced inventory planning and supply chain visibility.

Themes

Topics covered

Episode description

Well.. not quite!But for our 400th episode, we're squeezing the best advice on how to deal with this hugely frustrating issue.Thanks to our expert guests for their tips on how to minimise the impact of the supply chain crisis on your eCommerce store.Hear tips from:- Ian Hammersley, The Hammersley Brothers- Kelly Barner, Dial P for Procurement Podcast- Martin Heubel, Consulterce- Gavin Warwick, SmartFreight- Sara Arthrell, BrightPearl and Inventory PlannerPLUS host Chloe Thomas summarises it all into 7 key action points for you to follow...This podcast uses the following third-party services for analysis: Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/ --- Download our ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits Get all the links and resources we mention and join our email list at https://ecmp.info Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode QandA on Spotify. Interested in being a Sponsor? go here: https://ecmp.info/sponsor Advertising Inquiries: https://redcircle.com/brands Privacy & Opt-Out: https://redcircle.com/privacy

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Frequently asked about this episode

What does this episode say about supply chain & operations?

Implement proactive demand forecasting and adjust stock levels to create strategic buffer stock.

What does this episode say about product & merchandising?

Diversify your supplier base and strengthen relationships with existing partners to ensure material availability.

What does this episode say about customer retention?

Optimize shipping routes and negotiate with carriers to minimize delays and control logistics costs.

What does this episode say about supply chain & operations?

Improve customer communication by transparently updating them on potential delays to manage expectations.

What does this episode say about supply chain & operations?

Leverage technology and tools for enhanced inventory planning and supply chain visibility.

Listen

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