Scribe Delivery, a stationery subscription box, has achieved three years of consecutive monthly growth. Founder Chad Ettelbrick shares how they scaled to thousands of monthly orders by leveraging community through Instagram and Facebook Groups. This episode provides actionable strategies for customer acquisition, retention, and branding within a niche market.
Key takeaways
Implement a strong community-building strategy through platforms like Instagram and Facebook Groups to foster loyalty and acquisition.
Focus on consistent, incremental monthly growth rather than chasing rapid, unsustainable spikes.
Develop a clear niche within the e-commerce landscape to better target and serve your ideal customer.
Prioritize customer retention through excellent service and product curation in recurring revenue models.
Leverage user-generated content and social proof to amplify brand reach and build trust.
Chad Ettelbrick is the founder of Scribe Delivery. They are a stationery subscription business who ship 1,000s of orders monthly and have grown every month since they launched 3 years ago. We discuss Instagram, Facebook Groups, Community, and much more ---
Download our ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits Get all the links and resources we mention and join our email list at https://ecmp.info Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode QandA on Spotify. Interested in being a Sponsor? go here: https://ecmp.info/sponsor Advertising Inquiries: https://redcircle.com/brands Privacy & Opt-Out: https://redcircle.com/privacy
