2X eCommerce Podcast artwork

SE4 EP30: SMS Commerce for eCommerce Works! 📱

2X eCommerce Podcast · with Alex Beller · July 11, 2019 · 39 min

Summary

This episode makes a compelling case for SMS commerce, highlighting its effectiveness for ecommerce businesses through best practices, customer acquisition and retention strategies, and ROI measurement. It features an interview with Alex Beller, co-founder of Postscript, a leading SMS marketing platform. The discussion covers practical applications like abandoned cart recovery, flash sales, and post-purchase communication, along with crucial compliance considerations.

Key takeaways

Themes

email & smscustomer retentionconversion & cro

Topics covered

sms commercemms marketingsms marketing best practicescustomer acquisition via smscustomer retention via smsabandoned cart recovery via smstcpa compliancepostscript platform

Episode description

You don’t want to miss today’s episode, We will be talking about TEXT COMMERCE, which is marketing with SMS and MMS. We’ll cover best practises, customer acquisition and retention for positive returns and ROI Do stay tuned! Interview with Alex Beller the Co-Founder of Postscript - a leading SMS marketing platform for ecommerce stores.

Related episodes

Frequently asked about this episode

What does this episode say about email & sms?
Implement clear opt-in strategies and initial engagement tactics to capture new customer leads via SMS.
What does this episode say about customer retention?
Utilize SMS for abandoned cart recovery, new product launches, flash sales, and post-purchase communication to tailor campaigns for online stores.
What does this episode say about conversion & cro?
Develop personalized SMS campaigns to build customer loyalty, encourage repeat purchases, and foster brand loyalty.
What does this episode say about email & sms?
Ensure TCPA compliance and properly obtain consent for all SMS marketing activities to avoid legal issues.
What does this episode say about email & sms?
Focus on measuring SMS marketing efforts to ensure positive returns and a strong return on investment.

Listen