This episode offers critical insights for ecommerce operators navigating unprecedented disruptions. Learn how to build resilient supply chains, manage payment risks like chargebacks from delayed deliveries, and adapt operations for remote work. The panel of experts provides actionable strategies for maintaining business continuity and leveraging technology to make data-driven decisions amidst global crises.
This is the second episode of our COVID-19 series that addresses how the ecommerce industry should respond to the Coronavirus global epidemic. On today's episode, Kunle interviews three experts that serve the ecommerce industry in varying degrees, Erich LitchPresident and Chief Operating Officer of 2Checkout, an online payment processing platform with 17,000+ Active Clients, 300+ Employees all of which currently now work remotely in the wake of the epidemic and 4 global offices. Refael Elbaz An Israeli entrepreneur, founder, and CEO of Unicargo. Unicargo leverages technology to consolidate all the data points of international shipping, thus creating services and tools for E-commerce businesses enabling them to make intelligent, data-driven supply chain decisions. Refael is an e-commerce logistics advisor to the Israeli export institute and a public speaker in international logistics and supply chain conventions. Yuriy Ostapyk Chief Operating Officer and Director of Global Operations at Logistics Plus, Inc. He has over 15 years of experience in the international and domestic transportation, logistics, and supply chain sectors. Yuriy’s responsibilities include roles in Sales and Management, Trucking and Warehousing, Freight Forwarding and Third-Party Logistics, and Global Procurement. We discuss, The impact of Covid-19 on Warehousing and fulfilment networks globally. China's recovery Building resilient supply chains with innovative solutions regardless of the crisis How to manage the risk of chargebacks due to delayed deliveries How to brace your operations for remote working ----------- SPONSORS: This episode is brought to you by: Klaviyo This episode is brought to you by Klaviyo – a growth marketing platform that powers over 25,000 online businesses. Direct-to-Consumer brands like ColourPop, Huckberry, and Custom Ink rely on Klaviyo. Klaviyo helps you own customer experience and grow high-value customer relationships right from a shopper’s first impression th