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Sales Tax in eCommerce: Why Software Alone Won't Keep You Compliant - Lahari Neelapareddy

The eCom Ops Podcast · with Lahari Neelapareddy · September 19, 2026 · 24 min

Summary

Sales tax compliance is more complex than simply installing software; it requires human expertise to navigate evolving regulations like economic nexus and avoid costly penalties. This episode helps e-commerce operators understand the risks of non-compliance and how to build a robust sales tax strategy combining technology with professional guidance.

Key takeaways

Themes

supply chain & operationsfinance & fundraising

Topics covered

ecommerce sales taxeconomic nexussales tax compliancesales tax audit riskssales tax software limitationscpa role in sales tax

Episode description

Lahari Neelapareddy, CPA and founder of Tax Hero, explains why sales tax compliance matters for every eCommerce store, from economic nexus to audits, and why you still need humans, not just apps.

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Frequently asked about this episode

What does this episode say about supply chain & operations?
Understand your economic nexus obligations in each state where you sell, as this determines where you must collect and remit sales tax.
What does this episode say about finance & fundraising?
Do not rely solely on sales tax software; leverage tax professionals (CPAs) for strategy, execution, and preparing for potential audits.
What does this episode say about supply chain & operations?
Proactively identify and rectify common sales tax mistakes, such as incorrect nexus determinations or improper tax calculations, to avoid penalties.
What does this episode say about supply chain & operations?
Implement a robust sales tax system by combining appropriate software with expert oversight to ensure compliance and prepare for future regulatory changes.

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