This episode is a masterclass in building a brand that not only gets noticed but also cultivates lasting customer relationships through strategic awareness, precise launch execution, and effective post-purchase engagement. Nik Sharma unpacks the nuances of brand recognition, excitement, and affinity, and provides actionable strategies for product launches across multiple channels. He also discusses customer retention tactics, including drop strategies and VIP discount codes, and the often-overlooked role of inventory management.
It’s not about you, it’s your brand awareness. In this solo episode, Nik breaks down brand awareness and how to do it right. There’s a difference between brand recognition, excitement, and affinity. But some of those go awry, it can really affect how people view your brand. How do you interact with creators on social media? How much content should everyone make about your brand? When people see your logo or brand, what comes to mind? Plus, Nik gives an example of how he tackles product launch—he’s excited about it, but there’s a couple things that can be improved. There’s a lot that goes into a launch, like storefront (brick-and-mortar, eComm), email, SMS, organic social, paid social, the list is almost endless. How do you launch something that really pops? Then, it’s all about keeping those customers. We’re talking drop strategy, VIP discount codes, and even inventory. Why should you send one email per day for the first three days? Are TikTok and Instagram really their own funnels? Nik shares his perspective. And don’t forget to check out Nik’s helpful hacks here: nik.co/tiktokads nik.co/everydaydose Haus is an automated, self-serve platform that allows you to configure regional experiments to measure incrementality, optimally allocate marketing dollars, and maximize growth. Test all your marketing channels, both online and offline, measure the impact across all your sales channels (DTC, Amazon, and retail), and calibrate your platform reporting for incrementality with Haus. Add scientific rigor to your marketing and make the most impact with your spend. To learn more, go to haus.io/limitedsupply Want more DTC advice? Check out the Limited Supply YouTube page for more insider tips. Check out the Nik’s DTC newsletter: https://bit.ly/3mOUJMJ And if you’re looking for an instant stream of on-demand DTC gold, check out the Limited Supply Slack Channel for Nik’s most unfiltered, uncensored thoughts. Follow Nik: Twitter: https://www.twitter.com/mrsharma