2X eCommerce Podcast artwork

S07 EP20: How to Build Supply Chain Resilience as DTC Commerce Organisation w/ Dhruv Saxena

2X eCommerce Podcast · with Dhruv Saxena · August 5, 2022 · 54 min

Summary

This episode with ShipBob CEO Dhruv Saxena offers actionable strategies for DTC businesses to build resilient supply chains amidst macroeconomic challenges. Learn how to leverage 3PLs, manage your own warehouse efficiently with software, and prioritize customer-centric decision-making to scale your logistics operations effectively.

Key takeaways

Themes

customer centricitydtc logisticsentrepreneurship & scalingsupply chain management

Topics covered

3pl solutionsdtc fulfillmentecommerce growth strategieseconomic resiliencestartup scalingwarehouse management software

Episode description

On today’s episode, Kunle is joined by Dhruv Saxena, co-founder and CEO of ShipBob, a market-leading warehouse management that provides warehouses as a service, or 3PL to largely Shopify, BigCommerce, and direct-to-consumer eCommerce space.

Frequently asked about this episode

What does this episode say about customer centricity?
Small DTC businesses should seek 3PLs that cater to their size and growth stage, rather than assuming they are too small for such services.
What does this episode say about dtc logistics?
Utilize software solutions like ShipBob's "Merchant Plus" to manage internal warehouse operations while still benefiting from a broader fulfillment network.
What does this episode say about entrepreneurship & scaling?
Prioritize customer and merchant needs in all strategic decisions to build a business that can adapt and thrive through economic shifts.
What does this episode say about supply chain management?
For small businesses aiming to scale, investigate hybrid fulfillment models that combine in-house management with external 3PL networks.
What does this episode say about customer centricity?
Focus on building flexibility into your supply chain to withstand macroeconomic headwinds and unexpected disruptions.

Listen