2X eCommerce Podcast artwork

S06 EP51: Optimising CLV with Cohort Analysis w/ Eden Amirav

2X eCommerce Podcast · with Eden Amirav · November 18, 2021 · 49 min

Summary

Ecommerce merchants often overestimate their profitability due to incomplete data. This episode highlights how leveraging tools like BeProfit and implementing cohort analysis can offer a clear, accurate picture of your true profit margins and customer lifetime value (CLV), empowering data-driven decisions that uncover hidden opportunities for growth and increased profitability.

Key takeaways

Themes

customer lifetime valuedata analyticsprofit optimization

Topics covered

cohort analysiscustomer retention strategiesecommerce analytics platformsprofit calculationshopify app storewix stores

Episode description

On today’s episode, Kunle is joined by Eden Amirav, Founder & CEO of BeProfit, a Profit Optimization and Analytics platform helping eCommerce businesses grow by leveraging the power of their own data. BeProfit is top-rated on Shopify app store and is also available on Wix stores.

Frequently asked about this episode

What does this episode say about customer lifetime value?
Implement a dedicated profit optimization platform like BeProfit to centralize and accurately track all costs, margins, and profits, moving beyond fragmented data.
What does this episode say about data analytics?
Utilize cohort analysis to understand customer behavior and profitability over time, identifying which customer segments are most valuable and tailoring strategies accordingly.
What does this episode say about profit optimization?
Prioritize understanding your "true profit" by factoring in all operational costs, not just product costs, to make informed pricing, marketing, and inventory decisions.
What does this episode say about customer lifetime value?
Regularly review your look-back window for cohort analysis to ensure it aligns with your customer's repurchase cycles and business model, providing relevant and actionable insights.

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