2X eCommerce Podcast artwork

S05 EP41: Comprehensive Guide to Securing Shopify, Shopify Plus and BigCommerce Stores

2X eCommerce Podcast · with Mike Potter · October 22, 2020 · 47 min

Summary

With Black Friday and Cyber Monday rapidly approaching, e-commerce stores using platforms like Shopify and BigCommerce face heightened security risks. This episode unpacks why SaaS platforms don't offer comprehensive account-level backups and provides essential best practices for safeguarding your store. Learn how to vet third-party apps and developers, implement a robust security checklist, and ensure business continuity during peak sales periods to protect your revenue and customer trust.

Key takeaways

Themes

shopify & ecommerce platformssupply chain & operationsbrand & contentdtc strategy

Topics covered

ecommerce security threatsdata backup and recoveryshopify securitybigcommerce securityapp and developer vettingblack friday cyber monday preparedness

Episode description

On today’s episode, Kunle is joined by Mike Potter, Co-Founder and CEO of REWIND, an Ottawa based software company founded in 2015 that provides easy and convenient backup solutions for businesses using SaaS platforms. Rewind is a spotify-plus certified app and helps secure over 20,000 businesses across 3 platforms. 2020 has already been a year where eCommerce has grown rapidly in our post-covid world. Black Friday and Cyber Monday are just around the corner, and it’s anyone’s guess as to how big they will be this year. At a time like this, eCommerce and DTC businesses are undoubtedly focused on being ready for what looks like a bumper sale. But what if the functionality or security of your store is compromised at the eleventh hour? Having a malfunctioning store could have huge ramifications this year more than ever. In today’s episode, Kunle and Mike bust some myths and lay out some security best practices that every online store owner should follow. You will get answers to questions like why SaaS services don’t provide account-level backups? How should you vet app companies and developers? You will also get a store security checklist which you can implement for the upcoming sales and beyond. Whatever the size of your online business, you don’t want to miss this one! ----------- SPONSORS: This episode is brought to you by: Klaviyo This episode is brought to you by Klaviyo – a growth marketing platform that powers over 25,000 online businesses. Direct-to-Consumer brands like ColourPop, Huckberry, and Custom Ink rely on Klaviyo. Klaviyo helps you own customer experience and grow high-value customer relationships right from a shopper’s first impression through to each subsequent purchase, Klaviyo understands every single customer interaction and empowers brands to create more personalized marketing moments. Find out more on klaviyo.com/2x. Rewind This episode is brought to you by Rewind. The #1 Backup and Recovery App for Shopify and BigCommerce stores that powers

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Frequently asked about this episode

What does this episode say about shopify & ecommerce platforms?
Implement a dedicated backup and recovery solution beyond the built-in platform features, as SaaS platforms typically do not provide account-level data backups.
What does this episode say about supply chain & operations?
Rigorously vet all third-party apps and developers by assessing their security protocols and reliability before integration to prevent vulnerabilities.
What does this episode say about brand & content?
Develop and utilize a comprehensive security checklist tailored to pre-peak season preparations and ongoing store maintenance.
What does this episode say about dtc strategy?
Prioritize data recovery strategies to ensure quick restoration in cases of security breaches, accidental deletions, or app conflicts.
What does this episode say about shopify & ecommerce platforms?
Educate yourself on common e-commerce security threats and best practices to protect against data loss and service interruptions, especially during high-traffic sales events.

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