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Reddit's Roxy Young on growing the site's user base (especially among women)

Modern Retail Podcast · with Roxy Young · October 17, 2019 · 28 min

Summary

This episode explores Reddit's strategy for expanding its user base organically, focusing on bridging the

Key takeaways

Themes

founder & leadershipbrand & contentorganic & seo

Topics covered

user acquisition strategiesorganic growthbrand awarenessgender diversity in user basecommunity buildingwebsite redesign impactmarketing strategy

Episode description

Reddit bills itself as "the front page of the internet" with more than 300 million average monthly active users. But from a marketer's perspective, much of it represents an untapped audience "We're very lucky in that we have seen our top-line awareness continue to grow year over year, largely organically," said Roxy Young, vp of marketing at Reddit. Next comes bridging what she calls "the relevance gap" -- convincing people who know about Reddit to browse and join the website. On this week's episode of Making Marketing, Young talked about how the company aims to bring some gender balance to its user base, the technical features it's still catching up on after last year's website redesign, and her own favorite subreddits.

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Frequently asked about this episode

What does this episode say about founder & leadership?
Reddit focuses on closing the 'relevance gap' by converting brand awareness into active user engagement. Ecommerce businesses can apply this by optimizing their customer journeys to convert initial interest into repeat purchases and community participation.
What does this episode say about brand & content?
A key growth strategy for Reddit includes diversifying its user base, specifically by attracting more women. Brands should analyze their own customer demographics and actively pursue underrepresented segments to unlock new growth avenues.
What does this episode say about organic & seo?
Organic growth is a significant driver for Reddit, highlighting the power of community-led expansion. Ecommerce brands should invest in fostering strong customer communities and user-generated content to fuel organic reach and loyalty.
What does this episode say about founder & leadership?
Website redesigns can impact user experience and technical features, requiring ongoing adaptation and improvement. Businesses should proactively address technical debt and user feedback post-relaunch to maintain engagement.
What does this episode say about founder & leadership?
Subreddits are central to Reddit's ecosystem for acquisition and retention. Ecommerce brands can leverage niche online communities, or build their own, to engage highly targeted audiences and foster brand advocates.

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