Decoder with Nilay Patel artwork

Recode Decode: Tristan Harris, founder, Time Well Spent

Decoder with Nilay Patel · with Tristan Harris · January 30, 2017 · 67 min

Summary

This episode uncovers how major tech platforms like Google, Facebook, and Twitter use persuasive design to maximize daily user engagement, often driven by advertising models. Tristan Harris advocates for ethical design and user attention, proposing an "organic food movement" for tech where users could pay for less manipulative experiences. Ecommerce operators can gain insights into ethical considerations for their own platform design and user engagement strategies.

Key takeaways

Themes

founder & leadershipbrand & content

Topics covered

attention economypersuasive technologyethics in tech designadvertising business modelsuser manipulationalternative business models

Episode description

Time Well Spent founder Tristan Harris talks with Recode's Kara Swisher about the persuasive techniques and tricks used by companies like Twitter, Google and Facebook to make people engage with them every day. Harris's movement wants tech companies to think more often about the ethics of their design decisions, and to value their users' attention. These design choices, Harris says, are often driven by the fundamental "background problem" of advertising, and he makes the case for an "organic food movement" for tech, where users could pay to be manipulated less. Learn more about your ad choices. Visit podcastchoices.com/adchoices

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Frequently asked about this episode

What does this episode say about founder & leadership?
Understand that platform design heavily influences user behavior; analyze your own ecommerce platform for
What does this episode say about brand & content?
Evaluate the ethical implications of your customer engagement strategies, especially those around notifications,
What does this episode say about founder & leadership?
Consider alternative business models or premium features that offer customers a less

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