This episode previews Shoptalk 2019, highlighting key discussions around the future of retail, including Levi's IPO and innovative retail tech. It challenges the industry to openly discuss failures, learn from mistakes, and prepare for the next generation of commerce technologies beyond just voice assistants. For ecommerce operators, this episode sets the stage for understanding emerging trends and the importance of adapting to a rapidly changing retail landscape.
Key takeaways
Embrace discussing failures publicly; learning from mistakes is crucial for retail innovation and survival, especially given the rate of store closures.
Recognize the ongoing shift towards omnichannel retail by studying brands like Levi's, which are integrating online, in-store, and diverse third-party sales channels.
Investigate mid-term retail technologies (e.g., electronic shelf labels) that offer more immediate and tangible improvements compared to long-term bets like AI and VR.
Anticipate the evolution of payment systems as brands like Kroger develop their own, indicating a move towards integrated ecosystems.
Don't dismiss 'voice' entirely; its integration into broader mobile strategies means its impact is evolving rather than diminishing.
Shoptalk 2019 is mere weeks away and so we take the opportunity to look through the brands, the speakers, and the agenda! ALSO: Is voice dead? Why don't we talk about failure? What were the key takeaways from the 2017 and 2018 editions of Shoptalk and what are we hoping to learn in 2019?
What does this episode say about founder & leadership?
Embrace discussing failures publicly; learning from mistakes is crucial for retail innovation and survival, especially given the rate of store closures.
What does this episode say about retail & omnichannel?
Recognize the ongoing shift towards omnichannel retail by studying brands like Levi's, which are integrating online, in-store, and diverse third-party sales channels.
What does this episode say about supply chain & operations?
Investigate mid-term retail technologies (e.g., electronic shelf labels) that offer more immediate and tangible improvements compared to long-term bets like AI and VR.
What does this episode say about ai & automation?
Anticipate the evolution of payment systems as brands like Kroger develop their own, indicating a move towards integrated ecosystems.
What does this episode say about founder & leadership?
Don't dismiss 'voice' entirely; its integration into broader mobile strategies means its impact is evolving rather than diminishing.
