The Unofficial Shopify Podcast artwork

Q&A: Online Store 2.0

The Unofficial Shopify Podcast · July 27, 2021 · 50 min

Summary

This episode clarifies common questions around Shopify's Online Store 2.0 (OS 2.0) for Shopify merchants. It advises on when to upgrade themes, the actual benefits of OS 2.0, and demystifies headless commerce, explaining its purpose and who truly needs it. The discussion focuses on practical implications for ecommerce operators making technology decisions.

Key takeaways

Themes

shopify & ecommerce platformsproduct & merchandisingconversion & cro

Topics covered

shopify online store 2.0shopify themesheadless commercebold discounts apporder lookup appmetafieldsproduct bundlingsales automationcustomer support reduction

Episode description

When should you upgrade?

Related episodes

Frequently asked about this episode

What does this episode say about shopify & ecommerce platforms?
Don't rush to upgrade your Shopify theme to OS 2.0 unless your current theme is hindering your business; the immediate revenue-generating benefits are minimal compared to the administrative improvements.
What does this episode say about product & merchandising?
If you are considering a theme upgrade, buy a premium theme now, as most of the benefits will come from the theme switch itself, not necessarily waiting for OS 2.0 compatibility.
What does this episode say about conversion & cro?
Understand that OS 2.0 focuses more on CMS and quality-of-life improvements for managing your store, not direct revenue generation for most merchants.
What does this episode say about shopify & ecommerce platforms?
Headless commerce is for highly specialized needs or complex product configurations that Shopify's standard channels can't easily accommodate, often requiring dedicated developers (e.g., React developers) for implementation and maintenance.
What does this episode say about shopify & ecommerce platforms?
Utilize tools like Bold Discounts for sophisticated sales automation and Order Lookup for reducing customer support inquiries regarding order status.

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