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Pre-Orders And Back In Stock Alerts: Restocked 500, Emailed 10,000

eCommerce Fastlane · with Sandesh Kulai · August 25, 2026 · 45 min

Summary

This episode reveals how Shopify brands can turn sold-out situations into sales opportunities using strategic pre-orders and back-in-stock alerts. Learn to optimize notifications by batching alerts to actual restock quantities, understand payment options (full vs. deposit) considering Shopify Payments, and leverage waitlist data for smarter reordering. Implementing these strategies can significantly reduce lost sales and improve inventory management, boosting revenue for businesses of any size.

Key takeaways

Themes

shopify & ecommerce platformssupply chain & operationsconversion & crocustomer retention

Topics covered

pre-orders strategyback-in-stock alerts optimizationshopify payments for pre-ordersinventory forecasting with waitlist datademand capture for out-of-stock productsinventory management for ecommerce

Episode description

Sold out does not have to mean lost sales. Out-of-stock product pages leak demand every week that Shopify brands could capture with preorders.In this episode, Sandesh Kulai, CEO of STOQ, breaks down:Why batching back in stock alerts to your actual restock quantity beats notifying the entire waitlistWhen to collect full payment upfront versus a deposit, and what Shopify Payments requiresHow waitlist and preorder data tells you what to reorder before your next purchase orderWhether you're doing $20K months or $2M months, this conversation delivers strategies you can test this week.📝 Full show notes + resources: https://ecommercefastlane.com/podcast/episode-483/Connect with us:🐦 Twitter: https://twitter.com/stevenhutt/💼 LinkedIn: https://www.linkedin.com/in/shutt/📘 Facebook: https://www.facebook.com/thrivingwithshopify/ ]]>

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Frequently asked about this episode

What does this episode say about shopify & ecommerce platforms?
Implement a batched back-in-stock alert system, notifying only customers who can realistically purchase from the current restock quantity, rather than the entire waitlist, to maximize conversion and customer satisfaction.
What does this episode say about supply chain & operations?
For pre-orders, evaluate whether to collect full payment upfront or a deposit, being mindful of Shopify Payments requirements and how each impacts cash flow and customer trust.
What does this episode say about conversion & cro?
Utilize data from waitlists and pre-orders as a powerful forecasting tool to inform future purchase orders, ensuring you reorder the right products in optimal quantities to prevent future stockouts.
What does this episode say about customer retention?
Proactively implement pre-order systems to capture demand for out-of-stock products, converting potential lost sales into guaranteed revenue and improving inventory planning.
What does this episode say about shopify & ecommerce platforms?
Leverage pre-order and waitlist data to predict future demand and make informed decisions on inventory purchasing, optimizing stock levels and minimizing stockouts.

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