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Open Rates are Dead! Email Marketing is changing | #023 Claus Lauter

Ecommerce Coffee Break · with Claus Lauter · July 19, 2021 · 10 min

Summary

The upcoming iOS 15 update will drastically change email marketing by invalidating open rates and introducing disposable email addresses. Ecommerce operators must adapt by focusing on clicks and purchases as key metrics, aggressively cleaning up email lists, and implementing double opt-in to maintain deliverability and data accuracy.

Key takeaways

Themes

crm & list managementdata privacyemail marketing strategy

Topics covered

disposable email addressesdouble opt-inemail click-through ratesemail deliverabilityemail list hygieneemail open ratesios 15 mail privacy protectionip address segmentationmarketing analytics

Episode description

In this episode of the Ecommerce Coffee Break, I talk about the coming changes to email marketing due to the iOS 15 Mail Privacy Protection updates. Apple's iOS 15 update removes the open rate metric from email marketing, which will fundamentally change how email marketing is done. The old ways of doing things need to be unlearned. In its push for privacy, which started with its iOS 14.5 app tracking update, Apple’s upcoming iOS 15 update will introduce Mail Privacy Protection, which will ...

Frequently asked about this episode

What does this episode say about crm & list management?
Transition from open rates to clicks and purchase conversions as primary email marketing metrics, as iOS 15将导致开放率报告不准确 (likely 100% for iOS users).
What does this episode say about data privacy?
Proactively clean your email list before the iOS 15 rollout (expected Sep-Nov 2021) by running re-engagement campaigns and removing inactive subscribers to improve deliverability and list quality.
What does this episode say about email marketing strategy?
Implement double opt-in for all new subscribers to ensure email list quality and combat the impact of iOS 15's new 'Hide My Email' feature, which generates disposable email addresses.
What does this episode say about crm & list management?
Segment email lists by subscription date to identify and re-engage or remove older, less engaged contacts.
What does this episode say about crm & list management?
Develop win-back or re-engagement campaigns using incentives like discounts or giveaways to encourage opens and clicks from currently unengaged subscribers before their open data becomes unreliable.

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