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Northwestern Mutual’s Aditi Gokhale: ' I’m not a big believer in outsourcing everything to agencies'

Modern Retail Podcast · with Aditi Javeri Gokhale · July 12, 2018 · 26 min

Summary

Aditi Gokhale, the CMO of Northwestern Mutual, shares her strategy for transforming a "quiet brand" into a prominent market presence. She discusses the importance of building an in-house marketing team and strategically leveraging agencies to create a strong brand identity and drive awareness in a competitive financial services landscape.

Key takeaways

Themes

brand & contentfounder & leadership

Topics covered

in-house marketing vs. agenciesbrand transformationfinancial services marketingbrand awareness measurementmarketing leadershipbrand storytelling

Episode description

Aditi Javeri Gokhale, the CMO of Northwestern Mutual, crafted her own job description as the first-ever CMO of the company and overhaul Northwestern Mutual’s brand awareness and practices. On this episode, she discusses her plan of action and where the “quiet brand” is switching into action.

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Frequently asked about this episode

What does this episode say about brand & content?
Building an internal marketing team is crucial for brand ownership and long-term strategy, rather than fully outsourcing to agencies.
What does this episode say about founder & leadership?
Clearly defining your brand's unique value proposition is essential for effective communication and market differentiation.
What does this episode say about brand & content?
Measure brand awareness and marketing effectiveness through a combination of metrics, including consumer trust and relationships, to gauge the true impact of your initiatives.
What does this episode say about brand & content?
Strategic brand storytelling can transform a legacy brand's perception and increase engagement.

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