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Nordstrom's Sam Lobban: 'Retailers as gatekeepers is a notion that doesn't exist anymore'

The Glossy Podcast · with Sam Lobban · July 17, 2019 · 35 min

Summary

This episode explores how Nordstrom's VP of Men's Fashion, Sam Lobban, is actively reshaping the traditional retail model. Lobban's 'New Concept' pop-ups exemplify a forward-thinking approach to merchandising and brand relationships, moving beyond mere transactions to create engaging, themed experiences. This discussion offers valuable insights into adapting to rapid industry changes, fostering unique brand collaborations, and leveraging curated storytelling to captivate modern consumers.

Key takeaways

Themes

retail & omnichannelbrand & contentproduct & merchandising

Topics covered

menswear retail trendsretailer-brand relationshipspop-up shopscurated merchandisingsustainable fashion partnershipsproduct storytelling

Episode description

Sam Lobban has been working in men's fashion for nearly a decade. His career has taken him from the shop floor of a boutique in the U.K. to his current post, vp of men's fashion at Nordstrom. Throughout his expansive career, Lobban has had a front-row seat to the rapidly changing fashion industry. As he sees it, understanding the evolution of the industry is pretty simple: Things are moving faster, and more people are watching. Since joining the team at Nordstrom in 2018, Lobban has launched a handful of New Concept pop-ups in stores, which offer a carefully curated assortment of products tied to a central theme. Some previous concepts include Concept 001: Out Cold, which was designed to showcase cold-weather performance wear, and Concept 004: Patagonia, which was in collaboration with the popular outdoor brand and hosted a wide variety of sustainably produced, fair-trade products. Now, following his fifth and most recent New Concept launch with Nordstrom, Lobban wants to continue to push the boundaries of wholesale menswear by redefining his relationships with brands and the way he tells the story of their products. On this week's episode of The Glossy Podcast, Lobban joins Hilary Milnes in the studio to discuss the changing landscape of men's fashion, the modern retailer-designer relationship and the internet's increasing impact on menswear.

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Frequently asked about this episode

What does this episode say about retail & omnichannel?
Curate unique, themed retail experiences (e.g., pop-ups) to engage customers beyond traditional product displays.
What does this episode say about brand & content?
Develop strong, collaborative relationships with brands, moving beyond a transactional 'gatekeeper' dynamic.
What does this episode say about product & merchandising?
Leverage storytelling to communicate product value and brand narratives, especially for sustainable or new concept offerings.
What does this episode say about retail & omnichannel?
Embrace rapid industry changes by continuously evolving merchandising strategies and consumer engagement tactics.
What does this episode say about retail & omnichannel?
Integrate sustainability into product offerings and brand collaborations to resonate with conscious consumers.

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