Modern Retail Podcast artwork

Nestle’s Pete Blackshaw: It’s challenging for a company our size to pivot

Modern Retail Podcast · with Pete Blackshaw · November 15, 2018 · 30 min

Summary

This episode features Pete Blackshaw, Nestlé's former Global Head of Digital Innovation, who discusses the immense challenges large corporations face in adopting nimbleness and digital-first strategies. He reveals how Nestlé worked to dismantle internal 'red tape' and ingrained traditional marketing behaviors to embrace DTC models and accelerate innovation. This is a must-listen for anyone in a large organization grappling with digital transformation and the shift to agile business practices.

Key takeaways

Themes

dtc strategyfounder & leadershipsupply chain & operationsbrand & content

Topics covered

corporate agilitydigital transformation challengesdtc adoption for large brandsunlearning traditional marketinginternal change managementorganizational nimbleness

Episode description

There's a lot of talk around "nimbleness" inside big companies. But the legacy internal red tape stands in the way of operations and the lessons of traditional marketing behavior are difficult to unlearn. That's been the responsibility of Pete Blackshaw, Nestlé’s Global Head of Digital Innovation Service & Service Models, who has spent the last few years working on changing up the company's internal makeup so it can move faster. Blackshaw discusses the ease and difficulty of being a direct-to-consumer brand, his upcoming new job at Cintrifuse and more.

Related episodes

Frequently asked about this episode

What does this episode say about dtc strategy?
Large organizations must actively dismantle internal 'red tape' and legacy operational structures to enable digital transformation.
What does this episode say about founder & leadership?
Unlearning traditional marketing behaviors is critical for established companies to adapt to new digital-first approaches.
What does this episode say about supply chain & operations?
Direct-to-consumer (DTC) models present both surprising ease and significant challenges for large, traditional enterprises, requiring adaptable strategies.
What does this episode say about brand & content?
Fostering internal change management and transforming mindsets are crucial for accelerating innovation and operational agility in big companies.

Listen