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Mattel COO Richard Dickson on entertaining young consumers everywhere they are

Modern Retail Podcast · with Richard Dickson · October 8, 2020 · 30 min

Summary

Mattel, under COO Richard Dickson, is strategically transforming its business to meet young consumers where they are: in the digital sphere. By diversifying content across platforms like YouTube and Netflix, launching a DTC platform for adult collectors, and focusing on brand revival, Mattel is adapting to competition from digital entertainment and securing its relevance in a rapidly evolving market. This episode offers a blueprint for legacy brands on navigating digital transformation and engaging diverse consumer segments.

Key takeaways

Themes

dtc strategybrand & contentretail & omnichannelinfluencer & creator

Topics covered

digital transformationmulti-platform content strategyyoutube kids marketingdirect-to-consumer collectiblesinfluencer collaborationslegacy brand revival

Episode description

Barbie is Mattel's most iconic brand, but the toy company has more than 400 others that CEO and president Richard Dickson is, in his own words, looking to revive. In an age where smartphones and games like Fortnite present stiff competition for analog toys, Dickson says the company needs to create media everywhere it can. "Continuing to be where our consumers are means, today, being everywhere," Dickson said on the Modern Retail Podcast. Mattel is producing short videos for YouTube, on its own and via collaborations with influencers. It also has a show on Netflix, and last year announced 22 animated and live-action TV programs last year. The likes of Nickelodeon are still huge for Mattel to reach young consumers, but YouTube Kids is the biggest growth spot, Dickson said. "I would call YouTube the one that has accelerated the most in the last several years." Mattel also recently launched a DTC platform named after the company's original name, Mattel Creations. This program will feature special edition Mattel collectibles -- aimed at a more adult audience. The hope is to figure out more ways to tap into direct sales (though Dickson is quick to note that Mattel loves all of its retail partners).

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Frequently asked about this episode

What does this episode say about dtc strategy?
Mattel is heavily investing in digital content creation for platforms like YouTube (especially YouTube Kids) and Netflix to engage young consumers who are increasingly online, demonstrating a shift from traditional media dominance.
What does this episode say about brand & content?
The launch of "Mattel Creations" indicates a strategic move into direct-to-consumer (DTC) sales, specifically targeting the lucrative adult collector market with special edition products, showcasing an effort to diversify revenue streams.
What does this episode say about retail & omnichannel?
Mattel is leveraging influencer collaborations on platforms like YouTube to tap into established online communities and build trust with younger audiences, highlighting the importance of creator partnerships in modern marketing.
What does this episode say about influencer & creator?
Despite the DTC push, Mattel is committed to maintaining strong relationships with traditional retail partners, illustrating a balanced omnichannel approach to market engagement.
What does this episode say about dtc strategy?
The company's focus on reviving its portfolio of over 400 brands, beyond just Barbie, through media diversification and new product initiatives, demonstrates a comprehensive brand growth strategy.

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