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Leveraging SMS to Build a Subscription Business

The eCommerceFuel Podcast · with Chuckie Gregory · May 7, 2021 · 43 min

Summary

Club EarlyBird rapidly scaled to $1M in sales by leveraging a strategic SMS marketing approach for its subscription-based morning cocktail. This episode details their unique post-purchase SMS opt-in strategy, cost justification for SMS over other channels, and how it drives customer retention and repeat purchases. This is a must-listen for DTC brands seeking to optimize their marketing spend and build a loyal subscriber base.

Key takeaways

Themes

email & smssubscriptions & ltvdtc strategy

Topics covered

sms marketing strategypost-purchase opt-insms roicustomer retention via smssubscription business growthdirect-to-consumer marketing

Episode description

Chuckie Gregory is the founder of Club EarlyBird, a morning cocktail that makes it easy to wake up early and that has grown from $0 to $1-million in sales in less than a year. In this episode, Chuckie details the SMS messaging strategy that they use at Club EarlyBird, including why they collect phone numbers with a post-purchase opt-in rather than at checkout, how he justifies the cost of SMS messaging over other forms of marketing, and why he implemented "Get Sh*t Done Tuesday." You can find show notes and more information by clicking here: https://bit.ly/330rPzh Interested in our Private Community for 7-Figure Store Owners? Learn more here. Want to hear about new episodes and eCommerce news round-ups? Subscribe via email.

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Frequently asked about this episode

What does this episode say about email & sms?
Implement a post-purchase SMS opt-in strategy to increase engagement and trust, as customers are already familiar with your product.
What does this episode say about subscriptions & ltv?
Justify SMS marketing costs by focusing on its superior conversion rates and engagement for subscription businesses, leading to higher repeat purchases and customer lifetime value.
What does this episode say about dtc strategy?
Develop unique customer engagement initiatives, like "Get Sh*t Done Tuesday," to foster community and operational efficiency within your brand.
What does this episode say about email & sms?
Utilize SMS for targeted communication to drive customer retention and increase the lifetime value of subscribers by emphasizing direct, valuable interactions.
What does this episode say about email & sms?
Evaluate marketing channel ROI holistically; SMS, while potentially more expensive per message, can yield a significantly higher return for subscription models due to direct engagement.

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