The Unofficial Shopify Podcast artwork

Lady Gaga’s on Shopify: Go Behind the Build

The Unofficial Shopify Podcast · with Michal Klim · March 25, 2025 · 31 min

Summary

This episode dives into how Lady Gaga's team leveraged a headless Shopify build with Hydrogen and Oxygen to create an immersive, ever-evolving digital experience that prioritizes brand storytelling over immediate merch sales. Ecommerce operators will learn how to approach experiential commerce and understand that sometimes, conversion isn't the primary KPI, and how to work with that constraint.

Key takeaways

Themes

brand storytellingcustom developmentexperiential commerceheadless commerce

Topics covered

agency partnershipsbrand experience designconversion philosophycustom shopify developmentheadless cmssanity cmsshopify hydrogenshopify oxygen

Episode description

w/ Michal Klim, Commerce-UI

Frequently asked about this episode

What does this episode say about brand storytelling?
Consider a headless commerce architecture with Shopify Hydrogen and Oxygen for highly dynamic and content-rich brand experiences that need to evolve rapidly.
What does this episode say about custom development?
Prioritize brand storytelling and immersive digital experiences over immediate conversion for certain brand objectives, especially when building a 'digital home' rather than just a store.
What does this episode say about experiential commerce?
Work with agencies experienced in pushing Shopify's boundaries to achieve unique and customized storefronts that deviate from standard ecommerce best practices.
What does this episode say about headless commerce?
Explore headless CMS solutions like Sanity to manage editorial content for highly dynamic and flexible storefronts, separating content from presentation layers.
What does this episode say about brand storytelling?
Understand that for some projects, particularly those focused on brand building and engagement, 'merch sales' or direct conversions may not be, and indeed should not be, the top priority. Define success metrics beyond immediate transactions.

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