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Intel's Teresa Herd: In-house agencies have 'invaluable' access to the business

Modern Retail Podcast · with Teresa Herd · January 10, 2019 · 20 min

Summary

This episode features Teresa Herd from Intel, who shares insights on the rise and challenges of in-house agencies. She discusses the strategic value of internal teams'

Key takeaways

Themes

brand & contentfounder & leadershipretail & omnichannel

Topics covered

in-house marketing agenciesexternal agency partnershipsmarketing strategycreative leadershipbrand governanceagency model evolution

Episode description

The road to in-house certainly isn’t smooth. As the industry gets more and more excited about brands building their internal agencies, a bit of a rude awakening came in December last year when Intel announced it would be shuttering its internal agency, Agency Inside. Teresa Herd, who led Agency Inside and is now the vp and global creative director at Intel, talks about building an in-house agency, how external agencies fit in and more on this week's episode of Making Marketing.

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Frequently asked about this episode

What does this episode say about brand & content?
In-house agencies offer 'invaluable access to the business,' leading to deeper insights and faster execution compared to external agencies.
What does this episode say about founder & leadership?
The decision to build or dissolve an in-house agency is complex, influenced by factors like strategic goals, cost-effectiveness, and the ability to scale.
What does this episode say about retail & omnichannel?
Even with an in-house team, external agencies can play a crucial role for specialized projects, fresh perspectives, or increased capacity.
What does this episode say about brand & content?
Evaluate your brand's specific needs and resources to determine the optimal balance between in-house marketing capabilities and external partnerships.
What does this episode say about brand & content?
Continuously assess the performance and strategic alignment of your marketing structure to ensure it supports evolving business objectives.

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