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IBM’s Michelle Peluso: Marketers need to be retrained on new skills

Modern Retail Podcast · with Michelle Peluso · November 22, 2018 · 31 min

Summary

This episode with IBM's CMO, Michelle Peluso, highlights the critical need for marketers to reskill in AI and blockchain. It delves into how these technologies are not just buzzwords but fundamental forces reshaping marketing strategies, customer engagement, and operational efficiency. Ecommerce operators will learn about the evolving skill sets required to leverage data intelligence, hyper-personalization, and secure data management for future success.

Key takeaways

Themes

ai & automationbrand & contentfounder & leadership

Topics covered

ai in marketingblockchain in marketingmarketing skill gapfuture of martechdata-driven marketingdigital transformation

Episode description

Blockchain and AI are IBM's big bets to take the company back on the top as a leader in innovation and technology. Michelle Peluso, chief marketing officer at IBM, discusses how the technologies will change the craft of marketing.

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Frequently asked about this episode

What does this episode say about ai & automation?
Marketers must embrace continuous learning and reskill in AI and blockchain to remain relevant in a rapidly evolving landscape.
What does this episode say about brand & content?
Leverage AI for sophisticated customer segmentation, hyper-personalized campaigns, and predictive analytics to anticipate consumer needs and automate complex tasks.
What does this episode say about founder & leadership?
Explore blockchain's potential to enhance transparency and trust in marketing through applications like advertising fraud prevention and secure supply chain provenance.
What does this episode say about ai & automation?
Develop data science literacy, understand AI ethics, and learn to interpret complex datasets to effectively utilize these new technologies.
What does this episode say about ai & automation?
Shift from traditional marketing to data-driven, technology-enabled strategies to stay competitive and drive future success.

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