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'I was laughed out of the room': How Bokksu founder Danny Taing bootstrapped his business to a $100M valuation

Modern Retail Podcast · with Danny Taing · April 28, 2022 · 32 min

Summary

Bokksu founder Danny Taing shares his journey of bootstrapping a Japanese snack subscription box to a $100M valuation. Learn how viral Facebook campaigns fueled rapid growth, how they overcame supply chain hurdles, and why their unique product curation helped them avoid "subscription fatigue" where others failed. This episode offers key lessons on scaling, operational resilience, and diversifying from subscriptions to a marketplace.

Key takeaways

Themes

founder & leadershipsupply chain & operationsbrand & contentfinance & fundraising

Topics covered

bootstrapping a businesssubscription box growthviral facebook campaignssupply chain scalabilityavoiding subscription fatiguemarketplace expansion strategyventure capital fundingecommerce valuation

Episode description

Bokksu, which connects U.S. customers with Japanese snacks, is still bullish on subscription boxes, according to its founder and CEO Danny Taing. The company, which first launched in 2016, began by offering a subscription box that featured Japanese snacks that were never before available in the U.S. Growth for the first few years was on the slower side, as the company remained mostly bootstrapped. Two years after launching, the company really started to hit its stride. And is now expanding beyond subscription boxes and launching its own marketplace. "In early 2018, we had about 1,000 subscribers, and in just one month, we grew that to over 3,000," Taing said on the Modern Retail Podcast. "It was because of this viral Facebook kind of campaign." With that growth, however, came some struggles. "The warehouse in Japan was not equipped to deal with triple the amount of orders," Taing said. "And that was way before I had a logistics team or director." But Bokksu was able to roll with the punches and still grow. The company has doubled its revenue and customer base every year since 2018. This came as other subscription box brands like Birchbox faced major headwinds. But, according to Taing, Bokksu never experienced subscription fatigue. "I think what helped was that we have a very strong underlying product that changes every month that a lot of people get a lot of value from," said Taing. "It's not faddy." Earlier this year, Bokksu closed a $22 million Series A round of funding, giving it a $100 million valuation. That happened after years of receiving nos from VCs. For Taing, it was validation that his company had staying power. With this cash infusion, Bokksu is focusing on its marketplace expansion. Still, Bokksu remains focused on its hero product. "Subscriptions are still the majority," said Taing. "That's our core thing."

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Frequently asked about this episode

What does this episode say about founder & leadership?
Bootstrapping can lead to slower initial growth but allows for strong product-market fit validation before external investment.
What does this episode say about supply chain & operations?
Viral marketing, even from a single campaign, can drive massive subscriber growth, but requires immediate operational readiness to prevent fulfillment bottlenecks.
What does this episode say about brand & content?
To combat subscription fatigue, offer a consistently changing, high-value product that genuinely excites customers and avoids faddish trends.
What does this episode say about finance & fundraising?
Strategic expansion into a marketplace model can leverage an existing subscription customer base and diversify revenue streams.
What does this episode say about founder & leadership?
Securing venture capital funding often requires persistence and demonstrating sustained growth and market resilience, even after multiple rejections.

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